Terms of Service

Amalfi Coast Destination Private Transfers, Tours & Cruise Shore Excursions.

In order to offer an excellent service to all the Guests getting in contact with Amalfi Coast Destination for inquiries or to make a reservation we kindly ask to forward complete details for the type of service required. Please allow us 1/2 business days to reply to all the quieries and to forward the service required final reservation confirmation.

Airport Transfers:


Airline.
Flight Number.
Arrival date.
Arrival Time.
Number of Guests.
Final Destination.
Hotel.
Provided working mobile number just for our records.

For Airport Round Trip Transfers the flight departure time and date are required so to agree the meeting time in the hotel lobby.

Train Station Transfers:


Arrival date.
Arrival Time.
Train number.
Provenance.
Number of Guests.
Final Destination.
Hotel.
Provided working mobile number just for our records.

For Railway Station Round Trip Transfers the train departure time and date are required so to agree the meeting time in the hotel lobby.

Airport Meeting Point.


Your Private Driver will meet you at the scheduled arrival time and terminal as soon as you exit the custom area with your name clearly displayed on an Amalfi Coast Destination meeting sign.
The transfer with pick up at the Airport include 1 hour wait.
Any additional time will be charged at the standard hourly rate of 30€.
In case you loose your luggage please come outside to advise your driver so that he does not leave without you, and you do not incur any extra costs.
The customs police will allow you to re-enter the lost and found zone.
Option :
You can call to inform us at the phone numbers forwarded with our detailed reservation confirmation.

Naples Train Station meeting point.


Upon arrival into Naples train Station your Private Driver will meet you at the end of the train scheduled arrival platform ( front train area) and time with your name clearly displayed on an Amalfi Coast Destination meeting sign.

Salerno Train Station Meeting Point.


Upon arrival into Salerno Train station your private Driver will meet you downstairs at the main entrance leading to the platforms with your name clearly displayed on an Amalfi Coast Destination meeting sign.

Our drivers have no authorization to accept bookings, changes of time and direction.
Any change in the agreed service shall be kindly communicated via email or sending a text message to the phone number that we will forward with your reservation. Please include your full name and the service reservation reference.
The transfer with pick up at the Rail Stations include 1 hour wait. Any additional time will be charged at the standard hourly rate of 30€.

Private Shore Excursions.


With your kindest Reservation please forward the following info:
Cruise Line
Name of the Ship.
Port Of Call.
Arrival & Departure Times.
Final number of the guests attending.
Provided working mobile number just for our records.

If other guests would like to join we need to be informed at least 48 hours before your arrival so to be able to send the proper sized car for the day.

Meeting Points at the Cruise Ports of Naples, Salerno, Civitavecchia & Livorno:


Your Private driver will meet you on the pier nearby the ship following disembarkation with your name clearly displayed on an Amalfi Coast Destination meeting sign.

Meeting Points at the Cruise Ports of Amalfi, Positano & Sorrento:


Your Private driver will meet you on the pier following disembarkation ( tendered ashore ) with your name clearly displayed on an Amalfi Coast Destination meeting sign.

Luggage.


Please specify the exact number of luggage and carry ons in order for us to provide for the proper sized vehicle for you.

Reservations.


With our guests’ kindest reservation We do require a credit card (Visa or MasterCard) , however we do not charge your credit card at the time of booking, we only request this information as a guarantee of service/s.

For Private Airport & Train Station Transfers kindly provide for a reservation at least 2 days before the arrival date so to able to confirm our availabilty.
For Private Tours & Cruise Shore Excursions we kindly need to be informed at least 2 weeks before.
We do not accept last minute reservations.

“Amalfi Coast Destination Car Service” in order to garantee all the services required informs that each reservation is always & only confirmed by email.

Cancellation Policy:


Cancellation notice must be received by us at least 5 days prior to arrival date.
If is not done in these terms, our company reserves the right to charge on your credit card.
Cancellation 5 days before the booked service/s: 50% charge on your credit card.
Cancellation less than 3 days before or no show, the service is fully charged.

Payment of the Service.


For Private Transfers, Tours & Shore Excursions, the payment will be made in cash (Euro) at the conclusion of the service.
We do not accept credit card payments. For any kind of info please contact us